Privacy Policy
- About the Policy
The privacy of our clients is our top priority, and we respect it as our own. While we collect
information from our clients, it is solely to improve our customer service experience. Our
company acknowledges that maintaining and protecting our clients’ information is our
responsibility. We DO NOT rent, sell, or disclose the information provided by our clients online
to unauthorized third parties.
This policy explains how we collect and use personal information, why we collect it, and what
choices you have regarding your data.
Personal Information Collected
The information collected by our company includes:
- Client’s Name
- Email Address
- Mailing Address
- Phone Number
- Credit Card Details (if applicable for transactions)
This data is provided by the client when placing an order, submitting a form, or saving
information with our company. We may also use email or mailing addresses received through our
system for communication purposes, including inquiries, support, or updates.
Additionally, we maintain records of:
- Products or services that have interested our clients.
- Previous purchases made online.
Use of Collected Data
We use client information for the following purposes:
- Order Processing – To process and fulfill orders.
- Email Address
- Communication – We may contact you via email, phone, or mail to confirm orders or request
additional details.
- Service Updates – Clients may receive updates regarding our services, offers, and industry
news.
- Website & Service Improvement – We analyze customer behavior and interests to improve our
offerings.
SMS Consent & Communication Policy
By providing your phone number on our website, you consent to receive SMS messages from us
regarding:
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Order confirmations and updates.
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Service-related inquiries.
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Special offers and promotions.
We respect your privacy and will not share phone numbers with third parties.
Opting Out of SMS Communications
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To unsubscribe, reply with “STOP” at any time.
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For assistance, reply “HELP” or contact our support team.
Message & Data rates may apply. Message frequency may vary.
3rd Party Sharing
We DO NOT share, sell, or rent personal data to third parties except in cases where:
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The client consents to data sharing.
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It is required to fulfill an order (e.g., payment processing, delivery services).
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It is mandated by law enforcement or regulatory authorities.
Our internal domains and partnered service providers may receive access to client data only for service fulfillment purposes.
Pseudonym Policy
We use pseudonyms for our customer support representatives to:
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Maintain privacy and prevent unauthorized access to their personal information.
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Improve communication with clients, especially in multilingual or global markets.
Consumer Data Safety Measures
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We DO NOT store credit card or sensitive information beyond the necessary transaction period.
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Customer data protection follows PCI compliance and international standards.
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We never request sensitive details such as credit card numbers via phone, email, or chat.
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If any employee requests sensitive information, clients should report it immediately.
Development Center Clause
We operate through a network of development centers globally, which may be engaged for service fulfillment related to customer orders.
Security of Personal Information
We prioritize client data security by implementing:
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SSL Encryption: All data transmitted via our website is protected using Secure Sockets Layer (SSL) encryption.
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Restricted Access: Only authorized personnel can access client data.
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Regular Security Audits: We perform periodic security checks to protect stored client data.
Accessing Registered Accounts
Clients can access their registered accounts by signing in on our homepage. Once signed in, they can:
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View previous order history.
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Manage stored personal information.
Changing & Deleting/Unsubscribing Accounts
Clients can request account deletion or unsubscribe from emails by contacting our support team. Once processed:
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The client will no longer receive marketing emails.
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Essential transactional emails (order confirmations, invoices) may still be sent.
Cookies and Their Use
Our website uses cookies to:
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Recognize returning visitors.
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Store browsing preferences.
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Track shopping cart items.
Cookies help enhance the user experience. Clients may disable cookies through browser settings; however, doing so may limit certain website features.
Policy Updates & Revisions
We may update this policy periodically to reflect changes in laws, services, or customer feedback. Clients will be notified of significant changes.
For inquiries regarding this Privacy Policy, contact us at DigitalCodeStudio.
